See how State Health Departments power data exchange with Rhapsody

Welcome to the Public Health by Region Hub

In this hub, learn how states use Rhapsody Integration Engine to power data exchange to care for populations throughout the United States. 47 states, as well as the Centers for Disease Control and Prevention (CDC), use Rhapsody health solutions —and many of them have shared their use cases for this hub. Click on a highlighted state to see how the department of health addresses data exchange for electronic lab reporting, syndromic surveillance, infectious disease reporting, vaccine distribution, and more.

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How to use the hub

A few years ago, we collaborated with customers to create this content as a resource for public health agencies to share information and best practices with one another. This sharing is more important than ever as we work together to prepare for the future.

Since the original publication, customers and their use cases for Rhapsody solutions have evolved. If your state’s information is included here and you would like to update the information, or if your organization is not included and you would like us to add it, please contact us.

How public health uses Rhapsody Integration Engine

The immense responsibility of protecting and promoting health among entire populations hinges on timely and secure data exchange. Having the right data at the right time in the right way helps epidemiologists and other public health leaders make decisions that impact entire communities, such as whether it’s safe to return to school, work, and travel during a disease outbreak.

Healthy data leads to healthy populations.  

For decades, public health agencies across the United States and around the globe have trusted Rhapsody as a cornerstone of their infrastructure, powering data exchange to protect people where they live, learn, work, and play. While this hub currently highlights how states use Rhapsody Integration Engine, many state and regional agencies rely on solutions from the Rhapsody Interoperability Suite for data enrichment — including identity management and terminology management.

Rhapsody’s high adoption rate among labs, public health agencies, and health information exchanges (HIEs) around the country has allowed us to develop a deep expertise in collecting and exchanging data for the prevention, detection, and control of infectious diseases.

Nearly all states in the United States, as well as the CDC, rely on Rhapsody to power data exchange for critical public health activities including:

  • Electronic lab and case reporting
  • Immunization registries
  • Cancer registries
  • Prescription drug monitoring
  • Early hearing detection and intervention

Rhapsody’s experience in this area includes the support of all health data standards, as well as our experience working with initiatives such as:

  • Public Health Information Network Messaging System
  • Nationally Notifiable Disease Surveillance System
  • Meaningful Use/Promoting Interoperability
  • National Healthcare Safety Network
  • Data Message Brokering Network at the CDC
  • Public Health Laboratory Interoperability Project
  • National Electronic Disease Surveillance System Modernization Initiative
  • Surveys and Registries

Scaling with public health agencies during the COVID-19 pandemic

During the COVID-19 pandemic, as public health agencies faced exponential growth in the volume of data they were handling — first with lab reporting, later with vaccine distribution — agencies relied on Rhapsody in many ways, particularly with scaling integrations quickly as data demands grew. In addition, we worked with organizations outside the US, such as Nova Scotia Health Authority, which developed an innovative way using Corepoint Integration Engine to automate the delivery of test results to citizens in the province, saving staff hundreds of hours of manual labor.

While the pandemic exposed vulnerabilities of public health systems globally, it also brought much-needed attention and funding from governments to modernize public health IT infrastructure. Many of these modernization strategies rely on data-sharing as a core tactic.

Moving fast and knowing exactly where to start with your modernization efforts can be a challenge — and we’d like to help. Rhapsody solutions and services can help you with:

Cloud migration. Migrating to cloud computing can provide public health agencies with the flexibility and scalability they need to respond to changing public health needs and handle large amounts of data.

Interoperability. Ensuring that health IT systems can communicate with each other and exchange data seamlessly is essential for effective public health decision-making and response.

Mobile health solutions. Developing and implementing mobile health technology solutions, such as vaccine passports and remote monitoring devices, can improve access to care, support population health management, and enhance disease surveillance.

Data analytics. Rhapsody solutions can support advanced data analytics capabilities and can help public health agencies to process, analyze, and interpret large and complex health data sets to inform decision-making and response.

Integration with other systems. Integration with other public health systems, providers, and HIEs allows different healthcare stakeholders to engage with one another and improve health outcomes. This allows all levels of public health to gain access to data for actionable insights, supporting health equity efforts, providing a more comprehensive view of patient health, driving better care coordination.

Cybersecurity. Improving cybersecurity is crucial to protect sensitive public health data and ensure the continuity of public health services during times of crisis.

How Rhapsody health solutions power public health internationally

Public health agencies across the globe, such as NHS Trusts in the United Kingdom and local state and territory health departments in Australia, use Rhapsody solutions to support care. Check the hub often as we update it with case studies from other regions, such as:

Rhapsody Recognized in the Gartner® Hype Cycle™ for Real-Time Health System Technologies, 2024 Report

Leading Digital Health and Interoperability Company, Rhapsody has been recognized in Gartner Hype Cycle for Real-Time Health System Technologies

Leading Digital Health and Interoperability Company, Rhapsody has been recognized in Gartner Hype Cycle for Real-Time Health System Technologies  

Boston, MA – Sept. 26, 2024 – Rhapsody, a global leader in digital health enablement and interoperability, has been recognized in a 2024 Gartner Hype Cycle report. Rhapsody was acknowledged as a Sample Vendor in the Hype Cycle for Real-Time Health System Technologies (RTHS) report in the category Next-Generation EMPI (Enterprise Master Patient Index).

Rhapsody’s proven digital health enablement platform includes API-enabled, composable integration, identity, and semantic terminology solutions. It speeds up health innovation by easing the data access, exchange, and quality burden.  Built to scale, Rhapsody technology reduces the time it takes to move from idea to adoption, all with the intent of giving IT teams their nights and weekends back, reducing clinician burden, and removing any limits to better, more-informed patient care.

The report cited multiple drivers of the next-gen EMPI adoption, including, “Patient expectations of total experience improvement (e.g., reduced wait times, fewer errors and enhanced care coordination) drive organizations toward improved data accuracy in EMPI.”

Gartner identified the Next-Gen EMPI category as important: “Cross-linking or merging unrelated medical records can lead to adverse medical events and errors that inhibit effective diagnosis, treatment and billing, as well as erode patient confidence in the healthcare system. In addition, with the growing importance of interoperability among healthcare organizations to offer consumer-mediated exchange, next-generation EMPI is a foundational technology.”

“We are excited to be recognized by Gartner in the Next-gen EMPI category,” said Sagnik Bhattacharya, CEO of Rhapsody. “Our commitment to digital health interoperability extends far beyond API and standards-based integration; a robust EMPI is vital for driving initiatives that enhance patient experiences and ensure accurate data exchange across the entire healthcare ecosystem.”

More than 1,700 provider groups, health systems, digital health companies, and public health agencies across 31 countries rely on Rhapsody as their digital health foundation.

Gartner, Hype Cycle for Real-Time Health System Technologies, 2024, Barry Runyon, Gregg Pessin, 8 July 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.